Last updated August 16, 2026
Refund & Cancellation Policy
PactHaven subscriptions can be canceled easily, and this policy explains how billing periods and refund requests are handled.
Sandbox transactions
Stripe sandbox payments are simulations and do not move real money. Sandbox charges are not eligible for refunds because no actual payment was collected.
Canceling renewal
You can cancel from the Plans screen in your PactHaven account. Cancellation is scheduled for the end of the current paid billing period, and paid features remain available until that date. You can reactivate before the period ends.
Refunds
Monthly subscription fees are generally non-refundable once a billing period begins, except where required by law. If you believe you were charged incorrectly, experienced duplicate billing, or could not use the paid service because of a verified service failure, contact the service operator promptly. Requests are reviewed individually.
Plan changes and failed payments
Any price and timing for a plan change will be disclosed before confirmation. Failed or reversed payments may result in restricted paid features. Cancellation does not erase contracts, signatures, or other account records.
How to request help
Include your account email, charge date, amount, and a brief explanation when contacting support. Do not send complete payment-card details; PactHaven does not need them to locate a Stripe transaction.